We want every Skillified customer to have a positive experience. If your order arrives damaged, defective, or incorrect, please contact us so that we can help resolve the issue.
Return requests must be raised within 7 days of delivery for the following reasons:
This policy does not limit any rights available to customers under applicable consumer protection laws.
Our team will assess the request and communicate the next steps. Depending on the issue and applicable requirements, the resolution may involve a replacement, refund, or another appropriate remedy.
If a refund is approved, it will be processed to the original payment method wherever possible.
The applicable refund processing timeline will be communicated when the request is approved. The time taken for the amount to reflect in your account may also depend on your bank or payment provider.
The return shipping method, pickup availability, and responsibility for return costs will be communicated when the return is approved, in accordance with applicable law.
If you wish to cancel an order, contact info@skillified.in as soon as possible. Cancellation may not be possible after dispatch.
Any refund due for an eligible cancellation will be processed according to applicable law and the relevant order terms.
Email info@skillified.in with your order number and details of the issue. We will guide you through the next steps.